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I manage an apartment complex and hired Terminex to treat a building of units that had termites. They ended up drilling through a water main in the middle of someone's apartment.

We had to shut off the water to the building, jackammer through the foundation and hire professional plumbers to fix the water line. The manager of Terminex told me to fax them the bill and that they would cover any damages. That was two months ago and I am stuck with very angry residents, a water damaged apartment, and a plumbing bill for $1300. They told me they couldnt do the treatment because of the pipes in the ground so they "sprayed" around the building and still charged me the full amount.

I have called 6 or 7 times and the manager is always "unavailable" and never calls me back. REDICULOUS

Monetary Loss: $2500.

Company wrote 0 private or public responses to the review from Aug 15, 2008.
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Anonymous
Wildwood, Florida, United States #414130

Yep, the managers are very good at hiding-out :roll from irate customers :( and never returning their calls! :?

Anonymous
#32602

Sue them.

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