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Terminix came out to my house do to a bed bug problem upstairs in my bedrooms. They were suppose to put a casing/cover over my granddaughter's bed and they did not, all they did was drop the cover off and I had to do it.

Also, they were suppose to do a followup visit and they did not. I was not very happy with them.

If I am paying $800.00 to have a job completed in my house then they should have completed it. I should have a couple of dollars taken off my bill for putting the cover on myself

Product or Service Mentioned: Terminix Pest Control.

Reason of review: Poor customer service.

Monetary Loss: $800.

Preferred solution: Let the company propose a solution.

I didn't like: Service, No return calls.

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Its common to not put on casings, although it varies from branch to branch. As far as follow ups go, call after 10 days of initial treatment, if you are still seeing activity. The job was completed.

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