Upper Freehold, New Jersey
Not resolved
2.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Service Scheduling
Value for money
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I sign for a year contract with them and went on vacation, came back to make the payment on line and my account was cancelled! I do not understand why would you canceled and account.

You stop service! Of course! But as a corporation point of view, you loose monies by pulling people out and then not having them pay... If you stop service, then people will pay what is owed and continue service...

The policy needs to be re-vamp and you won't be loosing contracts... Better late than never and you will continue with services... As a company your loosing clients = $$$$... You lost me!

Now I'm looking for another extermination co. that will take my money and will continue services were you left of...

Oh! and the $100.00 payment was done and we are done!

Product or Service Mentioned: Terminix Ant Pest Control.

Reason of review: Return, Exchange or Cancellation Policy.

I liked: Technicians.

I didn't like: Additional fees for services that should be included, Dealing with terminix local management.

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