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SCRANTON PA LOCATION.Had exclusion done on house Chaulk and steel wool failed after one week. Tried calling several days no call back.

Finally cancelled all serivce that took two phobe calls. As far as 100% money back that doesnt happen. ni communcation between customer service and branch nor branch to its techs.

terminex is one huge cluster of a company....why would anyone stuff holes with steel wool that breaks down in mositure...Oh wait so they can charge ti do again. *** off in PA.

Review about: Terminix Manager.

Reason of review: Poor customer service.

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Anonymous
#1361135

Exact same story about the exclusion FAILURE. Horrible customer service and they NEVER finished the job.

We withheld payment until they completed the job and we didn't pay, they turned us over to the Collection Agency.

They used products the rodents could chew right through, which is what they eventually did.

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