I signed a one-year contract with Terminix. The contract was hand-written and did not contain any info associated with auto-renew. I DID read the contract!!
Of course, they went ahead and auto-renewed me without any notice. I only found out because a guy came and did pest control after the contract date and I talked to him about it.
When I called terminix to cancel, the woman adamantly denied it was an auto-renew. She said it was a "continuation of service". I asked what the difference was between auto-renew and continuing the service past the one-year contract. She told me I didn't sign a one-year contract, but a contract for services, and it would continue until cancelled. When I questioned her further one this, she said "Have a nice day" and hung up!!
Product or Service Mentioned: Terminix Membership.
Reason of review: auto-renew scam.
Monetary Loss: $113.
Preferred solution: Full refund.
I didn't like: Auto-renew scam, Rude customer service.