On 3 separate occasions Terminix missed appointments I had made both on the internet and with personal phone calls to the 800 number. No explanation was given and no apology for wasting 3 afternoons of my times.
Go to Orkin or Truly Nolan...you'll get much better service. The first day, the tech was 45 mins late and said she was overworked. I understood and Lets plan on Mnday, same time. She said OK.
Monday noone showed up and I called the 800 number to reschedule...my fault (should've called Orkin right then). Ok, Tuesday, same time, 1:00-3:00, fine.
Well, the time came and went....noone!
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. scofer3 is overall dissatisfied with Terminix. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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