Sanford, Florida
Not resolved

I am a customer of Terminix since 2012 and I was relaxed to know that my house was protected until I started to remodel the bathroom, and what a surprise the wall studs were full of alive termites, after having a report every year that there was no activity, this happened.

Related: Terminix - Service Appt- No Show x 3

Now Terminix doesn't want to give me some refund for this issue and I had to pay out of my pocket for all this destruction.

I have been paying Terminix for all these years thinking that I was doing the right thing because I thought that my house was protected and now they don't even honor the fact that I have been their customer for so many years.

I didn't like: Bad experience.

Review #894523 is a subjective opinion of a user.

Reason of Review / Monetary Loss House not protected / $1300
Preferred solution Let the company propose a solution

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