Terminix
Reviews and Complaints
Terminix, Once Great now Just!
I need a reasonable answer!!
Preferred solution: Full refund
They lie and mislead.
Horrible rip off
- Customer service
- False advertising
- Untruthful promises
Preferred solution: Full refund
Response Email from Terminix rep who stated I had to pay even though Terminix had no order from me or my CC number. If I didn't pay they would turn it against my credit. I'll follow-up with 1st Email.
- Attitude of all concerned
- Customer service providers
Preferred solution: Full refund
Dissatisfied with Customer Service
Don't waste your time and money!
Terminix - Account Review from Minneapolis, Minnesota
Worst Experience EVER!!!
- Service
REFUND PROCESS/Customer service
Horrible service I've closed this account and have attempted for 2 months to get a refund of over 200.00 which I am also told via many phones calls it's pending to a check is being released. I'm on hold for 20mins at a time getting jumped around from one department to another.
This is a main reason I did not transfer my service to another state. I was a loyal customer for 4 years, NOW NEVER WILL I EVER USE OR REFER TERMINIX. They have a customer complaint link that Doesn't work!! I Wonder why!!!
They would need to hire more people to keep up with the complaints over satisfaction. Stick or switch to ORKIN !
Preferred solution: Full refund
Terminix Manager Review
Worst experience ever
Preferred solution: Full refund
Terminix Cockroach Control Review from Auburndale, Florida
Service, Harassment
- Quality of the service
Preferred solution: Let the company propose a solution
No customer service
- Customer service
Preferred solution: Deliver product or service ordered
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It's always been about the almighty dollar and Yes Terminix is not a qualified contracting co! Most of the technician watch movies two week go out with a licensed tech for a week fill out a bogus training schedule to get registered given a 220 stop route and Then told to sell exclusion,insulation,Termite policies sump pump temp vents? a YOU GET THE PICTURE It has become the laughing stalk of the Pest control industry TRY TRAINING YOUR EMPLOYEES YOUR STAPLE FIRST AND THEN GIVE THEM ENOUGH TIME TO DO THE JOB RIGHT 18 stops a day 6 days a week no wonder why u have to bludgeon your customer base with all these bogus services your customer retention is terrible you cancel the second biggest co in the world too Consumers stay far far away from these crooks