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BEWARE OF THIS COMPANY. They showed up an hour early with a bad attitude. They then told me I packed my food and bottles incorrectly, even though I did it the way the sales person told me. The person, Ezequiel, then proceeded to repeatedly slam one of my glass bottles...
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#1103435
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9/71/74: had an appointment with William Jones. Never Showed / didn't even call despite the fact that customer service said he was on his way. Eventually the office closed the phone rep said 'sorry he's not answering his phone and there is nothing we can do. 9/817:...
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I didn't like
  • Reliability is pathetic customer service is impotent
  • Cannot resolve issues
#1098084
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We have used terminex in the past with our ant issue. Last time worked like a charm well like 5 days ago we finally got them out after waiting almost a week just to get a call back to schedule an app. When they do show up were told they no longer treat the inside of...
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1.0
#1096253
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Terminix - Bad Customer Service

Terminix
#1101121
1.5
Details
The technicians sprayed, one inside the basement and around perimeter, the other the entire jouse all the way up to the roof. The windows were dripping and the gu k dried and left a mess. Now trying to cancel the contract and have been getting the runaround for a week. I will contact BBB. Never again.
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Terminix - Worst and unprofessional!

Terminix
#1099302
1.0
Details
Totally pissed off with Terminix! They didn't showed up on their appointment, the rep said the technician is on its way. The preparation for bed bug was very tedious only to cancel it last minute. Beware of this company!!!
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Product or Service Quality
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Terminix - Appointment

Terminix
#1098673
What a bad service! We schedule two appointment and nobody came. The first time the guy came and it was super fast. I will not recommend terminix at all!!!!
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Terminix - Do not use this company

Terminix
#1095252
1.0
Details
Horrible experience. Company is disorganized. Pulled money out of my account without authorization. Lost paperwork. Refuse to deal with any problems I bring up to them. Managers make empty promises to get back to you and never follow through. Beyond man at this point. Save your money and your time! Do NOT use this company
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
Price Affordability
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Service Scheduling
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Value for money
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To whom it may concern. I’ve been using terminix for a long time. I’ve been a loyal customer and you had no issues with getting my payments. When I started with this company I was getting service at list twice a month and receipts were left in my mailbox and I knew...
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I didn't like
  • None
#1095631
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Terminix - Brown recluse
Had the landlord call terminx to come due to brown recluse problem. The employee arrives and has to check the butts of the spiders on the sticky trap to identify if it is truly a brown recluse missing the distinct violin shape on the head. So upon his determination he...
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#1095364
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I've tried contacting them many times. Currently on hold again for an hour! An hour of holding with little communication from this customer service rep. Guess what, this is normal for them. I think they just want you to hang up! Here are the issues with out the whole...
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1.0
I didn't like
  • Hate it would give them no stars if i could
#1095236
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Terminix does not have the expertise or skilled technicians to provide services in rural areas for exclusion. I hired them for services to get rid of mice on my property because the mice had done costly and extensive damage. I called them and they came to my property a...
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Anonymous
Shelley Bailey

Agreed even in a big city they have no idea of what they are doing nor do they care. They are all about cheating you out of your money. As has been our experience, we've also...

1.0
#1093906
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If we had to do it all over again we would NOT choose Terminix. What an awful experience! The person who came out named Trent seemed knowledgeable but had instructed us incorrectly on how to bag the food. It took me 3 days to prep and bag all of the food. When the day...
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1.0
#1093428
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The Terminix tech???(guy) showed up 1&1/2 hours late! He didn't say a word about having to get up in the attic. So he checked the entire perimeter of the house and the Patio Cover. He showed me a non-load bearing trim piece of 4"x4"x22", that had wood rot, and would...
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Anonymous
Anders Lindholm

Terminix International is bad also.

1.0
I didn't like
  • Follow up
  • Unprofessional technician and service
  • Not serviced in a timely manner
#1092500
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A couple years ago Terminx told me our home had a mold problem and if we didn't get it fixed it would be terrible. They also said that it would cost $7,000.00 but they would do it that day for $700.00. I called in another company and found out there was no mold! This...
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#1090354
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