Terminix Complaints and Reviews

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Terminix
Main address: 860 Ridge Lake Blvd. 38120 Memphis TN
1-800-TERMINIX, , http://www.terminix.com/customer/inquiry/
  • 241+4 mobile complaints
  • $89.2K claimed losses
  • $364 average
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  • 1 day ago
  • Household Services
  • Mobile, Alabama
  • Termite Inspection
  • 15
Terminix - Paid invoices state plan is Liquid Defense System - they say we have different coverage.
1 of 2

We are selling our home. Terminix comes out to do an inspection and tells us we don't have the coverage plan that our invoice says we have. We can't close on the house without this particular termite coverage. Office in Memphis says we do have the coverage, then after talking with local office in Mobile, AL say we do not have the coverage. hmmm The invoice we have says Liquid Defend System,... Read more

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  • Nov 06
  • Household Services
  • Termite Inspection
  • 36

i made an appointment on Monday for a termite inspection for Tuesday between 8-10 am. Here it is 10:15am, no one is here. I called them, they called the tech to see where he was. of course no answer. They lefties a message. Called back at 12 noon to see if he called back on even if he was coming. they called him again, now the cell going to voicemail. I called back at 3 pm to say no one called... Read more

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  • From mobile
  • Terminix
  • Oct 31
  • by anonymous
  • #552704

Terrible not only did they charge my credit card on file without my convent , I have had them ask for cash while in my home and one jack *** wanted me to call him with my debit card number on his own cell phone wtf!!! This is the worst experience !!!! Add comment

  • From mobile
  • Terminix
  • Oct 13
  • by anonymous
  • #546066

Well I scheduled and appointment last Friday when they 2 hours late a rescheduled for next Monday and they no call and no showed! Must have to much work. I wish I had that problem! Add comment

     

  • Sep 27
  • Household Services
  • Wynnewood, Pennsylvania
  • Termite Inspection
  • 1
  • 1
  • 140

Said took traps, did not. Not only did this happen once but 2 times. Came to home for termite inspection, said I had activity, was on plan, then district manager came and said did not have activity at all. Came to home when I told them not to. Did outside area, but who knows if they did, considering they lied about changing traps on 2 separate incidences. Made several complaints with no avail.... Read more

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  • Sep 26
  • Household Services
  • Service Billing System
  • 52

We are customers that want to autopay for service. The fact that there are 2 houses has absolutely flummoxed Terminix's billing system. Over many customer service calls, they assured us they've coordinated the billing for both properties to directly debit, only to find out they stopped servicing one house and sent us to collections. In trying to follow up, customer service has been incompetent... Read more

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  • Sep 26
  • Household Services
  • Los Angeles, California
  • Termite Inspection
  • 54

We made appointments twice on two different days for our termite inspection. We had to pay someone to stay home to let them in. They never showed up. When we called to complained, the phone reps are rude and unfriendly. If you ask for the manager, they get upset and no one ever bother to call. Absolutely horrible customer service. Definitely DO NOT suggest them. We had to pay our cleaning lady... Read more

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  • Sep 25
  • Household Services
  • Norwalk, California
  • Service Completion
  • 1
  • 1
  • 98

Terminix techs have 20+ stops a day . that leaves about 20 minutes per stop . this doesn't include drive time or lunch . At the end of the month techs are under the gun to finish all work scheduled for that month . The managers earn their paycheck based on customer completion in month . Often managers will service in the rain or even complete the service without a service being done, so they... Read more

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  • Sep 22
  • Household Services
  • Tampa, Florida
  • Pest Control Service
  • 92

I hired Terninix to do rodent remediation. After supposedly sealing up the entry points they set traps in the attic. Once some rodents were caught in the traps they were called several times over a 2 week period to come back and remove the dead rodents but never returned. Now the smell is unbearable and there are maggots and flies coming into the house. I have now called again the corporate... Read more

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  • Sep 22
  • Professional Services
  • Woodbury, New Jersey
  • Pest Control
  • 1
  • 1
  • 64

Terminix is notorious for charging for services never delivered or poorly preformed, and mischarges. AND Terminix costs more, BUT instead of showing up each month, they show up every 3 months and do a rush job. I just won a fight with TERMINIX SERVICE MANAGER, RON DAVIS, WHOM IS IN CHARGE OF PHILADELPHIA, AND SOUTHERN NEW JERSEY. Turned Terminix to the the BBB, Better Business Bureau for... Read more

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