Terminix Complaints and Reviews

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Terminix
Main address: 860 Ridge Lake Blvd. 38120 Memphis TN
1-800-TERMINIX, , http://www.terminix.com/customer/inquiry/
  • 232+2 mobile complaints
  • $84.2K claimed losses
  • $360 average
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  • 1 day ago
  • Real Estate
  • Nashville, Tennessee
  • Dehumidifier
  • 8
Terminix - Crawl space rip off
1 of 2

I paid Franklin TN sales manger Scott Wright 5 k in January for plastic wrap, de humidifier etc and additional 1 k for sump pump to wrap my crawl space that they said was dangerously damp. He said the de humidifier would have a monitor in house to show moistier etc. but between the de hum and the sump crawl space would be dry. He did work said all was good. We called a few times about... Read more

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  • Sep 11
  • Household Services
  • Coatesville, Pennsylvania
  • False Adverstising
  • 2
  • 2
  • 36

You will not believe what this company put myself and family through. On 9/5/2014 I had a inspector come to my home because i was being bit. The inspected showed me what he believed to be the shell of a bed bug on my small couch. Mind you i live on 5 acres in the woods and this could eaily been mistaking for a beetle or any other bug. Because this guy is a professional i believed him when he told... Read more

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  • Sep 11
  • Professional Services
  • Davenport, Iowa
  • Service Call
  • 16

Strike 1-lack of follow through on getting a quote to start the job. I had to chase them to complete. Strike 2-During first service call traps were laid out for rodents which was the primary reason for purchasing the Terminix service. Technician stated she would be back out in a couple of days to check the traps. Within a couple of days a Pack Rat was trapped. After 1 week in Arizona sun the only... Read more

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  • Sep 09
  • Household Services
  • Unprovided Service
  • 9

Paid 90 for 1 x annual recheck after their application. 2 scheduled appointments no one showed up or called! Requested refund and received $60 of the 90. Still calling them now at 10 calls with no avail...keep saying prorated........how can you prorate a 1 time service????? We will never use them again and everyone we know won't either Customer Service NOT. Don't use terminix. Don't use... Read more

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  • Sep 08
  • Utility
  • Drivers
  • 6

This is the 2 or 3rd time I have seen a terminix pest control truck come thru our adult complex doing 25 to 30 mph. The speed limit is 15mph. If this is the kind of training their drivers get, they need new ones. Our complex in Oceanside, Ca has a lot of seniors that use canes and walkers to get around and I don't want to hear or see one of them being hit by a speeding terminix vehicle driven by... Read more

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  • Sep 05
  • Household Services
  • Positive Experience
  • 33

Terminix had this Technician called "SUPERTECH". This was the most outstanding and well prepared Technician that I have ever encountered while using Terminix Pest Control. The location that this Technician worked out of was Ellenwood, Georgia. Out of having so many bad complaints toward other technicians sent to my home, this one Technician came to my home, and rid my entire house of the insect... Read more

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  • Sep 04
  • Household Services
  • Bad Service
  • 1
  • 1
  • 36

I had a yellow jacket infestation so I called Terminix for a one-time treatment. I guess now they just send an inspector out first to access the situation, or so I thought. It was a poor inspection and the guy kept telling my wife we need to treat for spiders, ants, etc. etc. Didn't even recognize the bee problem but only things which require a "subscription". After getting through that BS,... Read more

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  • Sep 04
  • Household Services
  • Bunker Hill, West Virginia
  • Bed Bug Treatment
  • 1
  • 1
  • 40

Terrible customer service my wife and i recently helped another couple move and somehow brought home bed-bugs.we did some research and found that termnix has a money back garuntee as well as a 90 day warranty on their service. we immediately called terminix, they setup a next day appointment to treat our home. the tech came and assesed the home, found the problem and expressed frustration that... Read more

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  • Sep 02
  • Household Services
  • Service Reschedule
  • 26

I seldom if ever take the time to rate anyone but this is an exception. The service just did not work, I had more bugs than before. It first started when I tried to reschedule a service online, did not work, showed up and did the service in the rain. Called and they said it was a software glitch that would not accept reschedules out more than a month. I complained and they gave me a follow up... Read more

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  • Aug 30
  • Household Services
  • Money Refund
  • 16

This company is a joke! Lazy people (who look like criminals) wokring at this place, after 4 no show for a tent job, I told them to refund me my money. Going else where. YES THAT WAS 4 TIMES THIS COMPANY DID NOT SHOW UP!!!!!!!!!!!!! I EVEN CALLED THEM TO FIND OUT WHAT WAS THE HOLD UP AND NO ONE EVER CALLED ME BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!This company is a joke!This company is a joke!This... Read more

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