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  • Customers like
    • Technicians2
    • Not very much1
  • Customers don't like
    • Customer service8
    • Service received5
    • Service3

  • 13 hours ago
  • Household Services
  • Pueblo, Colorado
  • Bad Service
  • 1
  • 1
  • 11

We are on a quarterly terminix plan. I called over a month ago to have someone come out earlier because our rodent traps were empty and we were having a major problem. I was having a 70th birthday party and wanted the problem taken care of. No one showed up the first time, second time it was escalated and I was assured someone would be here. No show. 3rd call No Show. Quarterly schedule was... Read more

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  • Jul 24
  • Professional Services
  • Columbus, Ohio
  • Pest Control
  • 16
  • REVIEW RATING 4/5

Well I utilized Terminix's services in 2014 and didn't like the service then. I tried to call today to request activity information and copies of paid invoices but was placed on hold both times for 5-10 minutes. It is a perfect example of my previous experiences with them. Every time I called regarding bed bug treatment, they indicated that I didn't have the bed bug addendum, they would send out... Read more

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  • Jul 23
  • Household Services
  • Melbourne, Florida
  • 28
  • REVIEW RATING 4/5

I work for Terminix and I'm quitting this month. I can assure you that you don't want to use this company. We use the cheapest chemicals on the market. The company won't allow the techs to use the chemicals other companies use cause of the cost. We're making the money to afford the chemicals but the company is greedy. It's the whole company doing this. I work in Melbourne Florida and the ants are... Read more

Was this review helpful? 3 1

  • Jul 23
  • Professional Services
  • Deltona, Florida
  • Spray For Bugs
  • 24
  • REVIEW RATING 4/5

I signed up with Terminix because we had a roach issue. I was practcially forced to sign up for termite service--which I repeatedly declined. The first time the tech came out, he did a very thorough (I thought) treatment. He told me wait about 2 weeks and I should see a significant decrease in activity. 2 weeks later, I was calling them back because not only was there no "significant decrease in... Read more

Was this review helpful? 1 0

  • Jul 23
  • Professional Services
  • Deltona, Florida
  • 14
  • REVIEW RATING 4/5

I signed up with Terminix because we had a roach issue. I was practcially forced to sign up for termite service--which I repeatedly declined. The first time the tech came out, he did a very thorough (I thought) treatment. He told me wait about 2 weeks and I should see a significant decrease in activity. 2 weeks later, I was calling them back because not only was there no "significant decrease in... Read more

Was this review helpful? 1 0

  • Jul 23
  • Professional Services
  • Levittown, Pennsylvania
  • 13
  • REVIEW RATING 3/5

I had an appointment 7/3 with Terminx regarding mice from 1-5 and it is now5:30 however the techician has not call to say anything. Just never showed up so, I called Terminx to check the status. I spoke with a representative who informed me that a supervisor would be calling me back to discuss this further and when he called all he could say was that he dont know what happen but he was going to... Read more

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  • Jul 23
  • Household Services
  • Staff
  • 15
  • REVIEW RATING 4/5

Horrible service I've closed this account and have attempted for 2 months to get a refund of over 200.00 which I am also told via many phones calls it's pending to a check is being released. I'm on hold for 20mins at a time getting jumped around from one department to another. This is a main reason I did not transfer my service to another state. I was a loyal customer for 4 years, NOW NEVER... Read more

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  • Jul 21
  • Household Services
  • Terminix Pest Control
  • 27
  • REVIEW RATING 3/5

Rod at Terminex made an appointment when I called about pest control at my house. They would be here between 1PM and 5PM, no one showed. I called Rod back,"it was set up wrong". Terminex misses out on me as a new customer. Who Cares? The competition does. and why do I have to put at least 100 words in this box and why do I have to put at least 100 words in this box and why do I have to put at... Read more

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  • Jul 19
  • Employees and Ex-employees
  • Gilbert, Arizona
  • Terminix Work Experience
  • 72
  • REVIEW RATING 4/5

I have been here for 3 months. I was hired as a Tech and then "trained to be certified" what a joke. I watched about 30 videos on safety, took some quizes and then I was thrown out to the wolves. I don't know one freaken ant from another. All I know how to do is spray the side of your home with nasty products I know barely anything about. I come home with my face burning from the stuff... Read more

Was this review helpful? 1 0
  • From mobile
  • Terminix
  • Jul 18
  • by anonymous
  • #667995

Suppose to be here 5 hrs ago, not even a phone call yet. Waste of a day off! Add comment

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