Terminix Complaints and Reviews

Had an experience with Terminix?   Submit review ›
Terminix
Main address: 860 Ridge Lake Blvd. 38120 Memphis TN
1-800-TERMINIX, , http://www.terminix.com/customer/inquiry/
  • 239+3 mobile complaints
  • $89.2K claimed losses
  • $368 average
Had an experience with Terminix?
Submit review › Submit review ›
  • From mobile
  • Terminix
  • Oct 13
  • by anonymous
  • #546066

Well I scheduled and appointment last Friday when they 2 hours late a rescheduled for next Monday and they no call and no showed! Must have to much work. I wish I had that problem! Add comment

     

  • Sep 27
  • Household Services
  • Wynnewood, Pennsylvania
  • Termite Inspection
  • 1
  • 1
  • 79

Said took traps, did not. Not only did this happen once but 2 times. Came to home for termite inspection, said I had activity, was on plan, then district manager came and said did not have activity at all. Came to home when I told them not to. Did outside area, but who knows if they did, considering they lied about changing traps on 2 separate incidences. Made several complaints with no avail.... Read more

Was this review helpful? 0 0

     

  • Sep 26
  • Household Services
  • Service Billing System
  • 30

We are customers that want to autopay for service. The fact that there are 2 houses has absolutely flummoxed Terminix's billing system. Over many customer service calls, they assured us they've coordinated the billing for both properties to directly debit, only to find out they stopped servicing one house and sent us to collections. In trying to follow up, customer service has been incompetent... Read more

Was this review helpful? 0 0

     

  • Sep 26
  • Household Services
  • Los Angeles, California
  • Termite Inspection
  • 22

We made appointments twice on two different days for our termite inspection. We had to pay someone to stay home to let them in. They never showed up. When we called to complained, the phone reps are rude and unfriendly. If you ask for the manager, they get upset and no one ever bother to call. Absolutely horrible customer service. Definitely DO NOT suggest them. We had to pay our cleaning lady... Read more

Was this review helpful? 0 1

     

  • Sep 25
  • Household Services
  • Norwalk, California
  • Service Completion
  • 1
  • 1
  • 61

Terminix techs have 20+ stops a day . that leaves about 20 minutes per stop . this doesn't include drive time or lunch . At the end of the month techs are under the gun to finish all work scheduled for that month . The managers earn their paycheck based on customer completion in month . Often managers will service in the rain or even complete the service without a service being done, so they... Read more

Was this review helpful? 1 0

     

  • Sep 22
  • Household Services
  • Tampa, Florida
  • Pest Control Service
  • 59

I hired Terninix to do rodent remediation. After supposedly sealing up the entry points they set traps in the attic. Once some rodents were caught in the traps they were called several times over a 2 week period to come back and remove the dead rodents but never returned. Now the smell is unbearable and there are maggots and flies coming into the house. I have now called again the corporate... Read more

Was this review helpful? 1 0

     

  • Sep 22
  • Professional Services
  • Woodbury, New Jersey
  • Pest Control
  • 48

Terminix is notorious for charging for services never delivered or poorly preformed, and mischarges. AND Terminix costs more, BUT instead of showing up each month, they show up every 3 months and do a rush job. I just won a fight with TERMINIX SERVICE MANAGER, RON DAVIS, WHOM IS IN CHARGE OF PHILADELPHIA, AND SOUTHERN NEW JERSEY. Turned Terminix to the the BBB, Better Business Bureau for... Read more

Was this review helpful? 0 0

     

  • Sep 17
  • Household Services
  • Fort Lauderdale, Florida
  • Wood Termite Insurance
  • 59

I purchase the dry wood termite insurance over 8 years ago .Every year I renew it and pay the premium for that insurance. Never had to use it to this year and after 3 months my termite problem still no resolve. SO when they said that y would have an answer the same day or 24 hours is clearly not true I first call them the 07/11/2014. They send a technician to confirmed that I had termite. Well... Read more

Was this review helpful? 0 0

     

  • Sep 15
  • Real Estate
  • Nashville, Tennessee
  • Dehumidifier
  • 1
  • 1
  • 66
Terminix - Crawl space rip off
1 of 2

I paid Franklin TN sales manger Scott Wright 5 k in January for plastic wrap, de humidifier etc and additional 1 k for sump pump to wrap my crawl space that they said was dangerously damp. He said the de humidifier would have a monitor in house to show moistier etc. but between the de hum and the sump crawl space would be dry. He did work said all was good. We called a few times about... Read more

Was this review helpful? 0 0

     

  • Sep 11
  • Household Services
  • Coatesville, Pennsylvania
  • False Adverstising
  • 2
  • 2
  • 100

You will not believe what this company put myself and family through. On 9/5/2014 I had a inspector come to my home because i was being bit. The inspected showed me what he believed to be the shell of a bed bug on my small couch. Mind you i live on 5 acres in the woods and this could eaily been mistaking for a beetle or any other bug. Because this guy is a professional i believed him when he told... Read more

Was this review helpful? 0 0
 
×
You are reading about Terminix.
Filing a new complaint about
×