Terminix Complaints and Reviews

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Terminix
Main address: 860 Ridge Lake Blvd. 38120 Memphis TN
1-800-TERMINIX, , http://www.terminix.com/customer/inquiry/
  • 222+2 mobile complaints
  • $82.2K claimed losses
  • $367 average
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  • Aug 26
  • Household Services
  • Kansas City, Missouri
  • Pest Control
  • 10

Requested online phone call. lady that called was giggling and laughing when I answered. Was very ho humm about her job, could careless about showing some sales enthusiasm. Once she gave me the quote and I explained back my understanding of it I told her that I would let them know because I am getting some other quotes. at that point she just hung up on me. Well I can tell you this Terminix you... Read more

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  • Aug 21
  • Household Services
  • Blythe, California
  • Pest Control
  • 33

Unfortunately the company I work for switched from EcoLab to Terminix about 4 years ago, had to be a penny pinching thing, because we had no problems with the service provided by EcoLab. No matter what it saves the company in short-term finances, it's going to *** us in the *** (literally) in the long run. We are based in a desert community with quite a bit of agricultural surrounding the town,... Read more

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  • Aug 13
  • Household Services
  • Pest Service Charges
  • 1
  • 1
  • 77

Canceled my contract with the company that is now owned by Terminix before they took over the pest company. I received a bill for a service they did not provide. I called and asked for their turck GPS report that shows someone was at my property and they could not come up with that. Someone showed up at my door harassing me and trying to collect money and made the comment that they will report... Read more

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  • Aug 05
  • Household Services
  • Oklahoma City, Oklahoma
  • Bed Bugs Extermination Appointment
  • 78

Terminix is one of the most sloppiest *** money grubbing company I can think of right now. Living in oklahoma and had a bed bug problem, called terminix, scheduled an appointment, simple enough right? Nope, whoever is filing is the most *** piece of *** ever, and couldn't even set the appointment right, so after waiting for 5 hours, I decided to ask for management. I called him 3 *** times and he... Read more

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  • Aug 05
  • Household Services
  • Extra Charge Refund
  • 64

After being loyal costumers for a few years, they said that their scheduled visit was still included in our quarterly. When they came out they didnt have the stuff to do what they were supposed to. We got charged extra, and they refused to change it. The "costumer servce representative" basically gave my husband a big "tough ***". And they said the exterminator said he used 3 gallons worth of... Read more

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  • Aug 04
  • Household Services
  • Service Appointments
  • 65

As an employee, I'll say that the biggest problem is that branch managers "force add" appointments into people's schedules that aren't possible to keep. For example, I might have 7-8 stops already in a 4 hour period, but they're do-able because they are all in the same town. Then the branch manager will add an appointment in the same time period, but it's 40 minutes away each way from the town... Read more

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  • Jul 31
  • Household Services
  • Hernando, Florida
  • Termite Protection Billing
  • 58

1. Sold home. Notified Terminix, but they billed me repeatedly for renewal of termite protection. 2. Made appointment with service tech for pest control at a home 100 miles away. Tech did not show and was unreachable. The local office promised to change techs. This lasted for only a few treatments. I dropped the service. 3. Same property. Allegedly, had termite protection for only 2 of... Read more

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  • Jul 28
  • Household Services
  • Fraud Billing
  • 4
  • 4
  • 88

MADE A THIRD APPOINTMENT WITH TERMINEX ALWAYS THE SAME TECHNICAN COMING TO YOUR HOUSE I WAITED ALL DAY HAD APPOINTMENT 12P-2P TECH NEVER SHOWED UP.I RECEIVED AN EMAIL WITH AN INVOICE FROM TERMINEX STATED THE TECH WAS AT MY HOUSE AND ALSO BILLED.I CALL TERMINEX AND THEY STATED THE TECH WENT TO THE WRONG HOUSE AND THE PEOPLE THAT NEVER ORDER TERMINEX LET THEM IN THIER HOUSE TO SPRAY.THE TECH... Read more

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  • Jul 27
  • Home Construction and Repair
  • Damaged Wood Beam
  • 48

Terminix failed to fulfill warranty i.e. replaced only a 6 foot portion of a 24 foot termite damaged wood beam. The beams location is back of house, sitting on foundation blocks. This was accomplished by treating only the vinyl exposed wood (from old stair teardown that revealed the damage) leaving the destroyed lumber without having to remove 2-12 foot strips of vinyl siding. Terminix stated... Read more

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  • Jul 22
  • Household Services
  • Bad Treatment
  • 1
  • 1
  • 37

I have a complaint on Mr. Samuel Royal he is a very consistent man that approaches women in the wrong matter that has nothing to do with Terminix and with his background.....Terminix is a very well productive business there's more to this complaint. I can be reached at lorettalee81@gmail.com........ Read more

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