Terminix Complaints and Reviews

Had an experience with Terminix?   Submit review ›
Terminix
Main address: 860 Ridge Lake Blvd. 38120 Memphis TN
1-800-TERMINIX, , http://www.terminix.com/customer/inquiry/
  • 220+2 mobile complaints
  • $82.2K claimed losses
  • $370 average
  • Show More
Had an experience with Terminix?
Submit review › Submit review ›

  • Aug 13
  • Household Services
  • Pest Service Charges
  • 1
  • 46

Canceled my contract with the company that is now owned by Terminix before they took over the pest company. I received a bill for a service they did not provide. I called and asked for their turck GPS report that shows someone was at my property and they could not come up with that. Someone showed up at my door harassing me and trying to collect money and made the comment that they will report... Read more

Was this review helpful? 0 0

  • Aug 05
  • Household Services
  • Oklahoma City, Oklahoma
  • Bed Bugs Extermination Appointment
  • 58

Terminix is one of the most sloppiest *** money grubbing company I can think of right now. Living in oklahoma and had a bed bug problem, called terminix, scheduled an appointment, simple enough right? Nope, whoever is filing is the most *** piece of *** ever, and couldn't even set the appointment right, so after waiting for 5 hours, I decided to ask for management. I called him 3 *** times and he... Read more

Was this review helpful? 0 0

  • Aug 05
  • Household Services
  • Extra Charge Refund
  • 44

After being loyal costumers for a few years, they said that their scheduled visit was still included in our quarterly. When they came out they didnt have the stuff to do what they were supposed to. We got charged extra, and they refused to change it. The "costumer servce representative" basically gave my husband a big "tough ***". And they said the exterminator said he used 3 gallons worth of... Read more

Was this review helpful? 0 0

  • Aug 04
  • Household Services
  • Service Appointments
  • 46

As an employee, I'll say that the biggest problem is that branch managers "force add" appointments into people's schedules that aren't possible to keep. For example, I might have 7-8 stops already in a 4 hour period, but they're do-able because they are all in the same town. Then the branch manager will add an appointment in the same time period, but it's 40 minutes away each way from the town... Read more

Was this review helpful? 0 0

  • Jul 31
  • Household Services
  • Hernando, Florida
  • Termite Protection Billing
  • 46

1. Sold home. Notified Terminix, but they billed me repeatedly for renewal of termite protection. 2. Made appointment with service tech for pest control at a home 100 miles away. Tech did not show and was unreachable. The local office promised to change techs. This lasted for only a few treatments. I dropped the service. 3. Same property. Allegedly, had termite protection for only 2 of... Read more

Was this review helpful? 0 0

  • Jul 28
  • Household Services
  • Fraud Billing
  • 4
  • 78

MADE A THIRD APPOINTMENT WITH TERMINEX ALWAYS THE SAME TECHNICAN COMING TO YOUR HOUSE I WAITED ALL DAY HAD APPOINTMENT 12P-2P TECH NEVER SHOWED UP.I RECEIVED AN EMAIL WITH AN INVOICE FROM TERMINEX STATED THE TECH WAS AT MY HOUSE AND ALSO BILLED.I CALL TERMINEX AND THEY STATED THE TECH WENT TO THE WRONG HOUSE AND THE PEOPLE THAT NEVER ORDER TERMINEX LET THEM IN THIER HOUSE TO SPRAY.THE TECH... Read more

Was this review helpful? 1 0

  • Jul 27
  • Home Construction and Repair
  • Damaged Wood Beam
  • 40

Terminix failed to fulfill warranty i.e. replaced only a 6 foot portion of a 24 foot termite damaged wood beam. The beams location is back of house, sitting on foundation blocks. This was accomplished by treating only the vinyl exposed wood (from old stair teardown that revealed the damage) leaving the destroyed lumber without having to remove 2-12 foot strips of vinyl siding. Terminix stated... Read more

Was this review helpful? 0 0

  • Jul 22
  • Household Services
  • Bad Treatment
  • 1
  • 25

I have a complaint on Mr. Samuel Royal he is a very consistent man that approaches women in the wrong matter that has nothing to do with Terminix and with his background.....Terminix is a very well productive business there's more to this complaint. I can be reached at lorettalee81@gmail.com........ Read more

Was this review helpful? 0 0

  • Jul 14
  • Household Services
  • Pest Control Poisoning Family Cat
  • 10
  • 122

We live in Hawaii and have 2 young daughters, so after the fifth centipede was found in less than two days not to mention all of the roaches absolutely everywhere I called my landlord who refused to pay for any kind of pest control. Because centipede bites are horrifically painful I decided to pay for Terminex/$132.00 every three months. I have had their service for a year now and I've been... Read more

Was this review helpful? 0 1

  • Jul 14
  • Professional Services
  • Tustin, California
  • Pest Control Service
  • 2
  • 83

We signed up for their annual termite inspections/service as well as their quarterly pest control service. Just cancelled both contracts out of total disgust over their horrible customer service and attitudes of disinterest toward customer complaints about their service. I will just give one example of many about their horrible customer service. I had an appointment scheduled with a 2 hour... Read more

Was this review helpful? 0 0
 
×
You are reading about Terminix.
Filing a new complaint about
×