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1.3 Based on 126 reviews
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  • Customers like
    • Technicians 4
    • Technicians that did their job and had product available 4
    • Zero 4
  • Customers don't like
    • Customer service 11
    • Service 8
    • Fraudulent activity 7

Ive been having a squirrel problem since approximately 10/2015 and it is now 05/2016, 7 months later ive had to call another company that actually places a trap on the dwelling to prevent the squirrels from coming back in. Terminex put up gutter guards on the gutters to prevent the squirrels from going in and out of the attic from the gutters now that the new company have educated me (if your not educated and you trust the company you... Read more

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Ive been having a squirrel problem since approximately 10/2015 and it is now 05/2016, 7 months later ive had to call another company that actually places a trap on the dwelling to prevent the squirrels from coming back in. Terminex put up gutter guards on the gutters to prevent the squirrels from going in and out of the attic from the gutters now that the new company have educated me (if your not educated and you trust the company you... Read more

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Horrible Horrible customer service!! I scheduled with terminix a few months ago and waited my 4hr wait period they gave me, and no one showed during those hours, tech called finally saying they had a co meeting and he'd be here in about an hour...uh absolutely not, not after i have already sat waiting for 4hrs!!!! Plus if they did have a meeting, you figured they'd call the customers who are waiting on them. After that, I chose to give them... Read more

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If I could give negative stars I would.  This is the worst company I've ever dealt with.  Every step of the way and with every employee I've dealt with in the company, from the technicians to the "customer service" on the phone have failed to do their job.  I first hired terminix four and half years ago and was never alerted to the fact that I had termite activity in my home.  It wasn't until I went to sell my home that the termite activity was... Read more

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No matter what, go elsewhere. The management could not care less about the quality of service at this location. We contracted Terminix to complete a crawlspace encapsulation at our home. They began the work on 4/13, which included just pulling out the old insulation, and have not been back since, its 5/26. They left 1800 square feet of insulation sitting in my backyard since 4/13. They have repeatedly told me that they are coming out the... Read more

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I tented with Terminix in 2010. Ever since 2010, I have paid for their termite inspections annually and have been given a certificate and guarantee that claims that if another infestation occurred, I'd never have to pay for tenting again or for any repairs. Bull----! I sold my home and escrow needed a termite report. The first app't the technician called in sick. Rescheduled for the next week, technician failed to show at appointed time. I... Read more

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I had some rats in the house, called terminix (Petaluma branch) their salesman said I needed $1600 in repairs to block where the rats were getting in. When the technition came he only found a couple of places that needed repair and was here a couple of hours. Pretty good rate for them-over $700 and hour! The salesman did not tell me that the insulation they were planning to blow in was not recommended for people with allergies-which I have.... Read more

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DO NOT hire TERMINIX!!! after inspection i was told i needed to tent the house and fumigate. I also paid for contact spraying for my attic to delay the tenting because I had a newborn. well I have been calling for the past 2 weeks to schedule my fumigation and I have yet to get a call back or an appointment! not to mention they already cashed my check for services NOT rendered. they do not give you the local office number and only the central... Read more

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DO NOT hire TERMINIX!!! after inspection i was told i needed to tent the house and fumigate. I also paid for contact spraying for my attic to delay the tenting because I had a newborn. well I have been calling for the past 2 weeks to schedule my fumigation and I have yet to get a call back or an appointment! not to mention they already cashed my check for services NOT rendered. they do not give you the local office number and only the central... Read more

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  • From mobile
  • Terminix
  • May 23
  • #853050

Horrible service, terminex guys not even responsible for his job and has no integrity. Add comment

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