Submit ›
or
1.3 Based on 146 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Zero 5
    • Technicians 4
    • Technicians that did their job and had product available 4
  • Customers don't like
    • Customer service 11
    • Service 9
    • Fraudulent activity 7

I live in Decatur Ga and was on the phone today 3 times to see if I could get a refund on my termite protection as I had sold my house. I either wanted a refund or to transfer the policy to my new house in Knoxville. No answer!!! Three people told me different things. And the last said the local company would have to determine refunds. Why can't I get a straight answer???? My customer Number 2856757?? Read more

Was this review helpful? 0 0

I paid $1,000 to have my home treated for bedbugs. Initially the inspector found only three, but said steam should take care of it, but if I paid extra, Terminex would follow up if we had more. After the steaming, we started getting bitten again after about a week. When the exterminator returned he sprayed poison around the couch and one bedroom and told us to put all clothes, bedding etc in the dryer to kill any possible bugs. We complied, but... Read more

Was this review helpful? 0 0

Requested a technician to check on bed bugs in our car coming back from vacation. It was a Saturday and all our stuffs were in the car. They said "No problem, a technician will be at your house between 3 and 5 PM." 5:15 still no body. I called them and they said they were not able to reach the supervisor and so the next available appointment would be on Monday!!!! Of course we are going to wait outside until Monday.... Check the armpit of my... Read more

Was this review helpful? 0 0

I was told a service tech would be at my house between 5-7 pm, and I would receive a phone call earlier in the day confirming the appointment. I did not receive the phone call and supposedly the tech knocked on my door. I have two dogs that go nuts barking when anyone knocks on the door. So I doubt there was a knock at all. Why didn't they ring the doorbell? Why did I not receive a phone call if they supposedly were here and I didn't answer the... Read more

Was this review helpful? 0 0

Terminex is by far the worst for termites,we have been trying to get them to come back for 3 weeks no one calls or shows up the damage has gotten worse. They do not stand behind there guarantee. So now that theres new damage looks like court time because i will not stop until something is done.... i refuse to lose my home over them

Add comment

Got terminex to take care of termites and 4 months later still have them and its gotten worse,they wont return my phone calls and they dont come by this is the worst service i think is out there save your money.

Add comment

I have scheduled 3 times to many with Terminix! Shame on me for giving them a third time to show up! After the first no show, I called the rep she said to call right before your next appointment and we can make sure they're on their way. I did and they assured me they were running on schedule and sure enough. ...no show. Since I have termites, I decided one more chance and sure enough....no show. Called after the 3rd no show to try and talk... Read more

Was this review helpful? 0 1

My review is regarding the San Bernardino, CA Branch Office. Two people you never want to deal with are Clinton Jones and Randy Cole. They are both complete and outright liars. I purchased the contract based on fraudulent information from Clinton Jones. I originally called to have my pool heater cleared of rat droppings, but after speaking with Clinton decided to have the yard sprayed for bugs and rat traps placed to keep rodents from within... Read more

Was this review helpful? 0 1

first of all they did not confirm my appointment so the tech showed up at 8 am without notice tryed to call the rep on his cell no answer left message no answer , was financed for half the cost and recieved a bill three days latter asking for payment in full .no return to check the house in the five days infact it has now been 2 weeks they said they would be here today at 3pm still waiting and it is now 3:30 pm cant get hold of anyone in the... Read more

Was this review helpful? 0 1

I'm Outraged, & BEHOOVED! Terminix Twice They Rescheduled Me @ No One Shows Up, It Get's Better...The Reps On The Phone Are Intentionally Rude ( Mostly Women) When One Calls To Find Out The Status, Reach A Mgr That Has Yet To Call Me, From Late May! Yesterday July 6th 2016 It Happened AGAIN! A NO SHOW & NO DAM CALLBACK, APOLOGIES NOTHING! I'LL NEVER EVER!!!! USE THIS COMPANY AGAIN! GOING WITH THE COMPETITION SHAME ON YOU ALL! The Fist Technician... Read more

Was this review helpful? 1 1
Did not find what you were looking for?
 
×
You are reading about Terminix.
Filing a new complaint about
×