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1.3 Based on 138 reviews
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  • Customers like
    • Zero 5
    • Technicians 4
    • Technicians that did their job and had product available 4
  • Customers don't like
    • Customer service 11
    • Service 9
    • Fraudulent activity 7

I have had termite protection with this company for 11 years. Now I am trying to sell my house and have been going through a bunch of red tape to get the proper documentation from them that I don't have termites! Every time I call for my documents, they claim they can't find them. I have spoken to three people so far and no one can find the diagram for my service protection contract. On top of that, I waited 2.5 hours for the technician when he... Read more

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These people at Terminix have came almost 5 times and would come 2 weeks later after the date they said, they would come and just spray the bed for bedbugs not the walls or anything else and after 2 years and what felt like giving all our money away we spent almost all our Christmas money on Terminix and guess what, the bedbugs are still here maybe terminix are bugs because they suck all your money out of you, they give you a 90 day warranty and... Read more

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I called Terminix to see if I had termites--Salesman said I had no termites--but I had a bad moisture problem but he saw no leaks and after telling how bad it was, I asked how much it would cost to fix it?.he said about $5100. To remove old insulation a plastic on the ground and put in new with a new dehumidifier. I told him to do it! The men came and worked part of 2 days and said they saw no leaks and left--said they were through-I decided to... Read more

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This is the very worst company I ever dealt with.They would like to collect for service 60 days before they are due. Employee turnover is horrible. They want to come in your house and inspect it but you never know about their new employee. My policy began at $85.00 and now they want $220.00 I can and will get the same service policy for $99.00. If you call them on the phone you never know in what town the answer will come from even though... Read more

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Buyer beware! So, we paid our $1300.00 for a mild case of bedbugs and one treatment was done. However, two weeks later 4 bugs showed up. Called terminix back because they GAURANTEE satisfaction. No one returned my calls for one week! Finally got someone, made a follow up appointment 3 times! And they have never followed up as of this writing. Apparently there are new cases out there for them to collect their checks from and those take priority!... Read more

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  • From mobile
  • Jun 17
  • #867388

Terminix did work for us in 2010 and told us we would never have another problem with our floor. Vapor barrier was suppose to be placed in crawl space. We are now in the process of replace floor jouse and worker found that there was no vapor barrier in part of the crawl space causing major damage that terminix will not cover.

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I CONTACTED TERMINEX ON 6/14/16 & WAS TOLD SOMEONE WOULD BE AT OUR HOUSE BETWEEN THE HOURS OF 10 AM-12 PM ON 6/15/16. I CALLED TERMINEX AT 11:20 AM TO CONFIRM THAT SOMEONE WAS COMING. FIRST THEY COULDN'T EVEN FIND THAT AN APPT WAS SCHEDULED, WAS TRANSFERRED TO ANOTHER PERSON & WAS TOLD TO WAIT UNTIL AT LEAST 12:15 PM TO SEE IF ANYONE SHOWS UP. WAITED 'TIL 1:15 PM & STILL NO ONE SHOWED UP & NO CALLS FROM TERMINEX. I CALLED THEM AGAIN, WAS PUT... Read more

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Terminix was a no show for their first service call to our residence. We called several times and they did not have 1 person available to call us back, apologize or even let us know what happened. This went on for over 3 hours. Really, not even a District Manager had the time to call! They had all the time in the world to take our money when we scheduled the appointment. Funny, they even tried to collect for a full annual service charge up... Read more

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Had a horrible tech spray the house so i cancelled my service and got charged for him doing nothing the 2nd time he came and we refused for him to enter our home to watch him sit in his truck for 30 mins then leave to get charged for him sitting in his truck is robbery Bainbridge ga terminx branch is a joke ran by a joke

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  • From mobile
  • Jun 10
  • #863477

I have been a customer of terminix for 20+ years any now can not get damaged bait stations replaced. I have been told that the manager of Dothan Al would contact me 3 times within 24 hours no call get. I will be looking for another pedtcontotl company.

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