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  • Customers like
    • Technicians1
  • Customers don't like
    • Customer service5
    • Service received4
    • Attitude of all concerned2

  • 1 day ago
  • Household Services
  • Flower Mound, Texas
  • Pest Control
  • 16
  • REVIEW RATING 4/5

After speaking to 3 reps and 1 supervisor, Terminex agreed to schedule my annual exam closer to my due date. I must call EVERY year to alert Terminex to do this. They aren't smart enough to do this I guess without an annual notice by me. After being on the phone for almost 2 hours last week, thinking that they understood my request, their automated system just called me to tell me it was again... Read more

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  • May 13
  • Household Services
  • Newington, Connecticut
  • Pest Control
  • 131
  • REVIEW RATING 4/5

Terminix said they would take care of all the pest issues I had. I wanted to treat before the pests became a problem this year and was told terminix guarantees they take care of all pests. They ended up blowing off 2 scheduled appointments and when they finally did show up they refused to take of the bees! I had bumble bees and wasps in the backyard and they refused to take care of the problem!... Read more

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  • May 13
  • Household Services
  • Hawthorne, Florida
  • Termite Inspection
  • 92
  • REVIEW RATING 4/5

After a termite infestation trough a crack in my foundation, I signed a $4k one time treatment contract with termini to drill 170 vertical holes 6 feet deep around my 1200 sqft foundation to create an underground curtain barrier as well as drilling 12 foot horizontal holes under the slab to kill the existing terminate colony, as well as performing a Tenting treatment at a later date. When the... Read more

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  • May 11
  • Household Services
  • Buffalo, New York
  • Pest Control
  • 108
  • REVIEW RATING 4/5

I am looking for a blog to write about my experience with Terminix. I hope that this information will help another customer in the future. I have had the service for one year/ 4 quarterly treatments. Each time the invoice has been wrong. Payments are not applied. Every time I talked with a representative at the 800# they tell me I purchased something different. Appointments are scheduled,... Read more

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  • May 08
  • Household Services
  • Tampa, Florida
  • Staff
  • 47
  • REVIEW RATING 4/5

salesmen who contracted to tent my house told me plants 12 inches from house would be safe. they killed plants all over my yard and extended the tent 3 feet from house in some areas wiping out beds of plants. when I called to complain they said it was actually 12-18 inches from the house. they trampled over plants while putting up the tent. when you call it takes hours from someone to call... Read more

Was this review helpful? 0 1

  • May 06
  • Employees and Ex-employees
  • Tyler, Texas
  • Employee Experience
  • 81
  • REVIEW RATING 4/5

Current pest tech I sympothize for all the home owners out there. This company has gone in the toilet. All they care about is selling and not actually training the techs to do the proper job. Several months ago they made us watch a video how the plan was to hit 2 billion in sales. Ever since then they dont give an f about the customer. Its just a greedy money grubbing corporate company now. ... Read more

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  • Apr 29
  • Household Services
  • Placentia, California
  • Pest Control
  • 153
  • REVIEW RATING 5/5

I called Terminix to give me an estimate to do a Termite inspection since I am selling my house. I needed one fast. I told the lady who answered that I have an account with them for pest control and that I like to get someone to come out to do Termite inspection, I also told her that I need it ASAP and if there is an opening today that I will appreciate it. The lady came back and said "sorry we... Read more

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  • Apr 27
  • Household Services
  • Melbourne, Florida
  • Ants Control
  • 60
  • REVIEW RATING 3/5

Company cannot treat ants cause they won't spend money on good chemical. They use the cheapest chemical that doesn't work. I use another company that doesn't spray water and now my ants have gone away. My technician who was about to quit told me the managers wouldn't give them the chemicals that worked in order to increase their bonuses. They used cheap product and it's amazing they get away with... Read more

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  • Apr 25
  • Household Services
  • Termite Treatment
  • 1
  • 1
  • 101
  • REVIEW RATING 4/5

I have had the Bait System around my house for a year. Am selling house and having repairs done. When removing siding of back porch evidence termite activity. Called Terminix and was told that I was only covered for subterranean termites and not dry wood termites. have had outside of house treated every 3 months for the past year. How can this not be protected. Terminix is a rip... Read more

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  • Apr 23
  • Household Services
  • Cincinnati, Ohio
  • Pest Control Service
  • 99
  • REVIEW RATING 4/5

Had Terminix for years & everything good until I had to change some appointments ahead of time to meet our needs. They showed up whenever they wanted & disregarded my appointments always with the excuse that their office sent them. Last straw was my wife waiting all day for them to show and they never & never had the courtesy to call & inform us. Now that we dropped them they... Read more

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