1.3
  • Customer service3 votes
  • Service received3 votes
  • Attitude of all concerned1 votes
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  • 1 day ago
  • Employees and Ex-employees
  • Bel Air, Maryland
  • Working Experience
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

As a tech with 20+ years, I would first like to say that in the beginning, the company seemed to be very fair. I used to brag about Terminix and tell everyone how they were fair and took care of their employees. The changes that have taken place within the last 18 months has changed my outlook immensely. I have always been very loyal to Terminix over the years and now they have come in and given... Read more

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  • Apr 14
  • Household Services
  • Edmond, Oklahoma
  • Termite Inspection
  • 45
  • REVIEW RATING 4/5

We have had Terminix's Ultimate Protection plan for over 25 years. We recently found evidence of termite damage in our home and when we contacted Terminix they refused to make repairs because they said it was old damage from 25 years ago. A different termite company found evidence of new termite trails and exit holes in an area with a new window installed just a few years ago. Both the Teminix... Read more

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  • Apr 14
  • Household Services
  • Commack, New York
  • Pest Control
  • 33
  • REVIEW RATING 4/5

TERMINI TECH CAME TO TREAT MY HOUSE FEB. 23 WHEN THERE WAS ABOUT A FOOT OF SNOW OUTSIDE. ASKED TERMINIX TECH WHAT ARE YOU DOING SPRAYING FOR PESTS,I SAID DON'T YOU THINK THEY ARE FROZEN FOR THE WINTER HE SAID WE HAVE TO START NOW. CALLED TERMINIX TOLD THEM NOT PAYING FOR WINTER SERVICE, TERMINIX SAID THIS IS WHAT WE DO. THEY HAVE A LOCAL NUMBER ON MY STATEMENT BUT WHEN YOU CALL IT IT GOES TO A... Read more

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  • From mobile
  • Terminix
  • Mar 31
  • by anonymous
  • #615926

Terminix stinks!! They show up at home (no one home) hang a piece paper on door for Services rendered, and charge your credit Card!! Did this Twice! After filing two complaints with the BBB and 4 months Latter got My Money back! Don't use these crooks they don't CARE!! Add comment

  • From mobile
  • Terminix
  • Mar 29
  • by anonymous
  • #614875

Terminex comes out and sprays my outside when I am not home and then leaves a bill. When I asked them about doing my inside, I was advised that I have a contract for outside only, but they will come and do the inside. This makes no sense at all! I cancelled service. Add comment

  • Mar 23
  • Household Services
  • Hawaii, United States
  • Pest Control
  • 93
  • REVIEW RATING 4/5

I'm the caretaker for a house in Hawaii and decided to get Terminix to come spray for insects. I was told that if I needed someone to come out in-between the quarterly service I could get that at no extra charge. Well, guess what. They have come out every three months as promised but whenever I've called for extra service I get completely ignored. I called at the beginning of March to get... Read more

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  • Mar 14
  • Household Services
  • West Deer, Pennsylvania
  • Termite Inspection
  • 110
  • REVIEW RATING 4/5

Service itself seems adequate, but website, billing, and service ticket documentation are terrible. When a service tech comes for an inspection and you're not there, they're supposed to leave you paperwork that tells you what they did and what, if anything they found. The last several times, I've gotten a scribbled note on a business card that I cannot read. As far as their billing goes,... Read more

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  • Mar 08
  • Household Services
  • Melbourne, Florida
  • Contract Cancellation
  • 75
  • REVIEW RATING 4/5

We ordered additional work for our home at a cost of $1500.00 in which we gave a deposit of $500.00, which was not to be cashed until the work was performed. They cashed it immediately and we still had three days in which to cancel, which we did. They cashed it here immediately and here it is already six weeks later and I still haven't gotten a refund. I have called their "customer" service... Read more

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  • Mar 05
  • Household Services
  • Vancouver, Washington
  • Pest Control
  • 87
  • REVIEW RATING 4/5

After being assured by the company before stating service that they would call and schedule an appt. prior to coming they did not. My dog would vomit and have uncontrolable diarrhea, lay on his bed and cry. In the beginning they were good about calling and then stopped and informed me that they do NOT do that. This company's products are NOT SAFE for animals and I would NOT reccommend them if... Read more

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  • Feb 12
  • Household Services
  • Buford, Georgia
  • Termite Inspection
  • 4
  • 4
  • 226
  • REVIEW RATING 4/5

I started to leave a detailed explanation on how I was "done wrong" by Terminix. But, I decided just to leave a good short piece of advice..this company does NOT care about its customers and has absolutely zero integrity! Spend your hard earned dollars on a small, locally owned and operated pest control company. Most likely you'll get better service and your business will be APPRECIATED! I... Read more

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