Terminix Complaints and Reviews

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Main address: 860 Ridge Lake Blvd. 38120 Memphis TN
1-800-TERMINIX, , http://www.terminix.com/customer/inquiry/
  • 212+2 mobile complaints
  • $80.4K claimed losses
  • $376 average
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  • Jul 14
  • Household Services
  • Pest Control Poisoning Family Cat
  • 8
  • 14

We live in Hawaii and have 2 young daughters, so after the fifth centipede was found in less than two days not to mention all of the roaches absolutely everywhere I called my landlord who refused to pay for any kind of pest control. Because centipede bites are horrifically painful I decided to pay for Terminex/$132.00 every three months. I have had their service for a year now and I've been... Read more

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  • Jul 14
  • Professional Services
  • Tustin, California
  • Pest Control Service
  • 2
  • 18

We signed up for their annual termite inspections/service as well as their quarterly pest control service. Just cancelled both contracts out of total disgust over their horrible customer service and attitudes of disinterest toward customer complaints about their service. I will just give one example of many about their horrible customer service. I had an appointment scheduled with a 2 hour... Read more

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Terminix promises but doesn't deliver. Terminix supervisor inspected the damage in my home and promised that treatment and a contractor would be there the next day. Or Saturday at the latest.the contractor called on Friday night to say he didn't work on Saturdays and couldn't be there until Monday or Tuesday of the next week.the actual technician that did the treatment was very good and very...

  • Jul 02
  • Landscaping and Gardening
  • Mosquito Control
  • 25

One of the absolute WORST companies I have ever dealt with - Hired them for mosquito control - product they use was ineffective and when I called to tell them it wasn't working they said it took 2 weeks to work then when I complained that I hadn't been told that all they said was "sorry". They offer a money back guaranty but asked if they could treat again free of charge - I agreed only to be... Read more

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  • Jul 01
  • Utility
  • Pembroke Pines, Florida
  • Pest Service
  • 21

This company is one of the company that I do not recommend to my worst enemy the people support to take care of the roaches of my house, they never did. When I got to make payment I called then I given my credit card, and they think that every one are *** and don't review their monthly statement over charge me with $94.50 dollars, I report that incident as fraud in I am going to report to the... Read more

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  • Jun 25
  • Household Services
  • Titusville, Florida
  • Poor Management
  • 17

I used to use Terminix in California and it was great. I moved to Melbourne Florida and it's a joke. The technician pulled up to my house in a truck that looks like it came out of a salvage yard. His power sprayer didn't work. His backpack was leaking all over him. Then he sprinkled out one ounce of granular ant bait. I asked him if he could put more and he said his manager only gives him... Read more

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  • Jun 18
  • Household Services
  • Boston, Massachusetts
  • Pest Control
  • 1
  • 33

I had a bee nest in front of my daughters window and keep seeing carpenter ants in some of the rooms.I called Terminex my pest control company and made an appointment for service.They said they would come wednesday between 2 to 4 pm .I took a day of from my work and when they didnt show up at 4 pm i called them to see what is happenning they said your appointment is 4 to 6 pm. at 5;15 i was... Read more

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I was charged two different times at $122 each for services not performed! I was not even home!! DO NOT give these crooks your credit card!!

  • Jun 04
  • Household Services
  • San Jose, California
  • Bad Service
  • 2
  • 69

FOLLOWING IS MY EMAIL TO TERMINIX WHICH THEY NEVER RESPONDED TO: On May 13, 2014, Mr. Gabe Anderson, a Terminix representative knocked on my door offering services through your company. According to him, someone was coming to my house on Saturday, May 17 to spray inside and outside of the home. Another person would be contacting me to conduct an interior termite inspection, neither of which has... Read more

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  • May 23
  • Household Services
  • New York City, New York
  • Termite Service
  • 1
  • 62

Terminix refused to address our termite concern as outlined in a previous post. Terminix decided to unilaterally cancel the contract rather then to specifically perform their obligations under the contract. Thus, and under duress, We had to scramble to address the need to directly address our termite concern. We deployed the DOW baiting system in conjunction with spray to a reasonable area... Read more

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